Working Group
The purpose of the PIMFA Consumer Duty Working Group (CDWG) is to provide a forum for members to voice their specific issues and concerns relating to the implementation of the Consumer Duty.
The CDWG work streams focus on:
- Four outcomes (products and services, price and value, consumer understanding, consumer support)
- Good outcomes
- Reporting and management information
- Governance and culture
If you would like to get involved, please email Alexandra Roberts or Yasmin Ataullah

Alexandra Roberts
Head of Regulatory Policy and Compliance
