PIMFA
D&I Best Practices
- Diagnosis
Firms seeking to establish D&I throughout their organisation and within its culture must first understand their current shortcomings in relation to D&I, assessing the existing barriers that employees and customers with different characteristics may face, and ultimately the areas in which progress must be made.
- Strategy
Effectively diagnosing any D&I issues within the organisation will assist with the development of a robust D&I strategy. Based on the diagnosis, organisations should develop a ‘culture plan’. The plan should set realistic targets, designate adequate resources to achieve these targets, and assign a colleague-led taskforce to oversee the delivery timeline for the targets and to monitor progress.
- Measuring Success
Organisations must measure their progress and celebrate success in D&I. While achieving the initial milestones and targets set in the organisation’s ‘culture plan’ is perhaps the ultimate success metric, firms should remember that addressing D&I within their organisation is a journey – and likely a journey that never ends. Similarly, a failure to achieve any targets should always be used as an opportunity to better refine the steps the organisation is undertaking to improve its D&I.
