PIMFA
PIMFA Thought Leadership
CONSUMER DUTY: IMPACTS ON THE WEALTH MANAGEMENT AND FINANCIAL ADVICE SECTor
Our paper aims to provide a snapshot of current impacts and progress against Consumer Duty requirements.
Focusing on four main areas of change (propositions, fee structure, customer communications and support, governance and culture), the examples set out provide evidence of the changes and organisational renewal taking place as a result of Consumer Duty.
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