FINANCIAL SERVICES COMPENSATION SCHEME
The Financial Services Compensation Scheme (FSCS) is the UK’s statutory compensation scheme for customers of UK-authorised financial services firms. The FSCS can step in to pay compensation if a firm is unable, or likely to be unable, to pay claims against it. The rules of the FSCS are made by the Financial Conduct Authority (FCA) and contained in its handbook. The FSCS is funded by levies on firms authorised by the Prudential Regulation Authority (PRA) and the FCA.
The FSCS plays a vital role in UK retail financial services. It ensures that consumers can confidently participate in financial services, knowing that malpractice or fraudulent behaviour will not put their long-term savings and investments at risk, even if the firm in question stops trading. The existence of a compensation scheme that can meet its responsibilities is fundamental in ensuring that the UK can build a culture of saving and investment.
However, funding the FSCS levy represents a significant financial cost and barrier to growth for firms. This is because, by its nature, it is an uncontrolled cost and penalises well-run firms for the failures of others. PIMFA, therefore, continues to advocate for the principle of ‘polluter pays’ to help address the moral hazard that provides for well-run firms to fund the misdeeds of others.
In this regard, FCA fines should be increasingly used to subsidise the FSCS levy rather than being directed towards the Exchequer, which would represent a much fairer system and genuinely represent a polluter pays model. This is the fairest way to ensure consumers get the protection that they need whilst lifting a considerable burden on firms.
- PIMFA Thought Leadership
of respondents had reported an increase of PII premium of over 100% over the preceding 5 years
26%
of respondents reported that their current PII premiums contained restrictions.
E.G. previous DB transfers were not covered leaving the firm liable for claims
56%
Only 17% of respondents considered themselves very confident in their ability to secure terms which are affordable next year.
17%
The average cost of PII relative to FSCS premiums was 56%
56%
latest news
FOS consults on compensation interest levels
The Financial Ombudsman Service (FOS) has launched a short consultation seeking views on the interest rate that it applies to compensation awarded to consumers.
You can find the consultation document here.
The FOS has put forward several proposals in the consultation, including that the current 8% interest application be updated to the average Bank of England (BoE) base rate plus 1%. It is consulting to ensure the proposed new interest rate strikes the right balance between simplicity, fairness and proportionality. The FOS are also suggesting that any new rate apply to new complaints submitted to the Financial Ombudsman from the date that the new rate is implemented.
PIMFA is broadly in favour of the preferred option set out by the FOS in its consultation – a tracker rate linked at 1% above the BoE base rate – but would welcome views from firms on alternative options or if this initial view is the right way to progress.
Firms are invited to submit their views to Simon Harrington.
PIMFA responds to FCA CP25/7 – regulated fees and levies: rates proposals for 2025/26
PIMFA have submitted a response to the FCA consultation paper 25/7 on rate proposals for regulated fees and levies 2025/26.
You can read our full response here.
PIMFA responds to FCA Advice Guidance Boundary Review – proposed targeted support reforms for Pensions
PIMFA have submitted a response to the FCA Advice Guidance Boundary Review – proposed targeted support reforms for Pensions.
You can read our full response here.
Latest Levies News
FSCS Road Map: A Rising Tide Lifts All Boats
These reports explore the FSCS and its relationship with PIMFA members.