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Consumer Duty
Data Protection
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Future of Supervision
Inclusion Diversity Equity
Packaged retail and insurance-based investment products
Retail Disclosure Framework
Senior Managers and Certification Regime
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This section contains practical guidance and direction on the latest industry changes for our members
Appropriateness : Volume 1 - MIFID
bEST PRACTICE FOR Diversity & Inclusion
Client Communications and Marketing
Current Fraud Trends:
How to Protect Your Firm & Your Customers
Cyber Attacks Trends and Reporting
Cyber Incident Good Practice Tips
Cyber Resilience in Extraordinary Times
Data Gathering Conundrum
Defined Benefit Pension Transfes
DISCLOSURES UNDER THE IFPR
Diversity & Inclusion
Regulation
Explanatory note - The UK Retail Service Provider (RSP) model
FCA Notification Rules
GDPR ACTION PLAN AND CHECKLIST
GDPR & Data Security
Handling FOS Complaint Claims
iNSISTENT CLIENTS:
A good practice
INSURANCE dISTRIBUTION dIRECTIVE
Implementation of MIFID in EU Member States
Inter Broker Client Transfers
LEGAL ENTITY IDENTIFIERS
MIFID II for Financial Advisers
Product Governance
rECORD keeping
under GDPR
REMUNERATION
REVIEWING THE FCA POLICY STATEMENT ON PENSION TRANSFER ADVICE
Senior Managers and Certification Regime
Suitability
Trustees
VULNERABLE CUSTOMERS:
How to identify & achieve good outcomes
Whistleblowing
Sanctions Compendium
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